Hawaii Riviera Aqua Park Resort - Families And Couples Only, Hurghada

The hotel offers a vast array of pools and an Aqua park with breathtaking natural landscapes. However, the rooms are a bit tired and not always very clean, which can be disappointing late at night. The service is varied, with some staff doing their best but facing challenges, especially in maintaining cleanliness and seating guests. The location is beautiful with well-kept grounds, but navigating with a pushchair can be difficult due to steps. The dining experience may lack quality, with watered-down drinks and a chaotic atmosphere during food service.

The hotel provided a mixed experience. The location was clean and well-organized, but some areas like the dining fell short in quality. The rooms offered some basic amenities but had cleanliness issues. Service was helpful for the most part but had discrepancies in charges. There were some positives, like a small zoo on the grounds, but also negatives like the broken ladder in the room.

The hotel had some issues with the rooms initially, but after addressing our complaints, our stay improved. However, the dining experience was subpar with limited options. The location was nice near the main pool, but there were accessibility challenges. Overall, it was a mixed experience.